The full cancellation notice, return address and return process will be published before orders open.
Right to cancel
EU consumers generally have a 14 day right to cancel online purchases. The full notice will be displayed before sales open.
Item condition
The item should only be handled as it would be in a physical store. Statutory rights for faulty goods remain unaffected.
Return cost
Responsibility for standard return costs will be stated clearly before a contract is completed.
Damaged or incorrect item
Contact DIVAIAH with the order number and photos. Statutory warranty rights remain unaffected.